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Terms of Service

Last Updated: 19 April 2026

These Terms of Service (“Terms”) govern your use of the services, software, and websites operated by Vekst Solutions LLC, doing business as Start2Flow (“Vekst Solutions”, “Start2Flow”, “we”, “us”, “our”). By signing up, accessing, or using our Services, you agree to these Terms and our Privacy Policy.

1. Eligibility

  • You must be at least 18 years old and able to form a binding contract.
  • The Services are designed for business use, not for personal or household purposes.

2. Services & Subscriptions

  • Start2Flow provides CRM, automation, digital marketing, and related services (“Services”).
  • Subscriptions are billed on a recurring basis and renew automatically unless canceled.
  • Features and pricing are described on our website and may change over time.

3. Free Trial & Money-Back Guarantee

  • 14-Day Free Trial: When offered, the trial allows you to test Services at no charge. At the end of the trial, billing begins automatically unless canceled before expiry.
  • 30-Day Money-Back Guarantee: For the first paid billing period only, you may request a full refund within 30 days of payment. This guarantee applies once per customer account.

4. Payments

  • Payments are processed securely via third-party providers (e.g., Stripe, PayPal).
  • You authorize Start2Flow to charge recurring subscription fees until cancellation.
  • Refunds outside the guarantee period are at our discretion.

5. Acceptable Use

You agree not to:

  • Use the Services for unlawful, fraudulent, or harmful purposes.
  • Send spam or unsolicited communications.
  • Infringe intellectual property rights or applicable data protection laws (including GDPR and applicable US state privacy laws).
  • Attempt to hack, disrupt, or reverse engineer our systems.

6. Intellectual Property

  • All software, templates, and materials remain the property of Vekst Solutions LLC.
  • You are granted a limited, non-exclusive license to use the Services during your subscription.
  • You retain ownership of content you input, but grant us a license to process it as needed.

7. DMCA & Copyright Notices

We respect intellectual property rights and comply with the U.S. Digital Millennium Copyright Act (DMCA). If you believe content hosted on or made available through the Services infringes your copyright, please send a written notice to our designated agent including:

  • Your physical or electronic signature.
  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the allegedly infringing material and its location.
  • Your contact information (address, phone number, email).
  • A statement that you have a good-faith belief that the use is not authorized.
  • A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner.

DMCA Notices: [email protected]
Mail: Vekst Solutions LLC, 14707 S Dixie Hwy, Suite 402C #186, Miami, FL 33176, USA.

We may remove allegedly infringing material and terminate accounts of repeat infringers.

8. Indemnification

You agree to indemnify, defend, and hold harmless Vekst Solutions LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your use or misuse of the Services.
  • Your violation of these Terms or any applicable law.
  • Your violation of any third-party right, including intellectual property or privacy rights.
  • Any content you submit, upload, or transmit through the Services.

9. Disclaimers

  • Services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
  • We are not liable for third-party services or integrations (e.g., Google, Meta, Stripe).

10. Limitation of Liability

  • Our liability is capped at fees paid by you in the 6 months preceding a claim.
  • We are not liable for indirect, incidental, consequential, special, or punitive damages (e.g., lost profits, data loss, business interruption).

11. Termination

  • You may cancel anytime; access continues until the end of the billing period.
  • We may suspend or terminate accounts for non-payment, misuse, or breach of these Terms.
  • Upon termination, we may delete data after a reasonable period unless legally required to retain it.

12. Privacy & Data

Data is handled according to our Privacy Policy. You agree to comply with all applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where applicable, and relevant US federal and state privacy laws.

13. Arbitration & Class Action Waiver

Please read this section carefully — it affects your legal rights.

Binding Arbitration. Except for disputes that qualify for small claims court or involve intellectual property rights, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Miami-Dade County, Florida, and may be conducted remotely where permitted. Judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver. You and Vekst Solutions LLC agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

30-Day Opt-Out. You may opt out of this arbitration and class action waiver by sending written notice to [email protected] within 30 days of first accepting these Terms, stating your name, email, and intent to opt out. Opting out will not affect any other provision of these Terms.

If any portion of this section is found unenforceable, the remainder shall remain in effect, except that if the class action waiver is found unenforceable, this entire Section 13 shall be null and void.

14. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of laws principles. Subject to Section 13 (Arbitration), any disputes shall be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida, unless otherwise required by applicable law.

15. Changes

We may update these Terms from time to time. Updates will be posted with a revised “Last Updated” date.

© 2026 Vekst Solutions LLC. All rights reserved.

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